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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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angie Ortiz

November 18, 2025

5 out of 5 rating by angie Ortiz
"Jacky es muy servicial y atenta al momento de ayudar siempre contesta mis preguntas de manera rapida"
We responded:
"Thank you Angie, We appreciate your kind words"
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Helen Ortiz

November 1, 2025

5 out of 5 rating by Helen Ortiz
"Jacky is extremely attentive, always helpful."
We responded:
"Thank you Helen. We appreciate you and always ready to help"
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Lauren Hernandez

October 31, 2025

5 out of 5 rating by Lauren Hernandez
"Great customer service experience from Jackie, she was very helpful and gave clear easy to understand advice"
We responded:
"Thank you Lauren. We always here for you"
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Nury Henriquez

October 30, 2025

5 out of 5 rating by Nury Henriquez
"Jacky was awesome! Super helpful and easy to talk to. They explained everything about my car insurance policy in a way that actually made sense and made sure I got the best deal for what I needed. Really appreciate how patient and friendly they were — thanks, Jacky!""
We responded:
"Thank you Nury. Our goal is to make your insurance shopping experience as easy as possible. So glad we were able to help you"
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Elsa Ortez

October 10, 2025

5 out of 5 rating by Elsa Ortez
"Excelente atención muy profesional gracias Jacky y Sra Olga por toda su apoyo encontré lo que necesitaba el mejor servicio"
We responded:
"Thank you Elsa, we are always happy to help "
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Jorge Catalan

September 9, 2025

5 out of 5 rating by Jorge Catalan
"Jackie me atendió muy bien, es excelente persona, tiene muy buena personalidad."
We responded:
"Thank you Jorge, we appreciate your business"
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Ana Castro Minero

September 8, 2025

5 out of 5 rating by Ana Castro Minero
"Jackie Ortez is very professional, friendly and has a lot of charisma with her clients."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Carlos Matal

October 2, 2024

5 out of 5 rating by Carlos Matal
"Thank you for giving me the information and explaining every detail of my car policy Jaqueline Ortez is very efficient and has the patience to explain every detail thank you for all your service"
We responded:
"Thank you for the nice review Carlos. we really appreciate it"
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Alex Tran

October 2, 2024

5 out of 5 rating by Alex Tran
"I highly recommend Olga for all your insurance needs.
She is very knowledgeable and patient, explains everything and have your best interest in mind."
We responded:
"Thank you Alex
It was a pleasure helping you "
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Miguel Torres

October 2, 2024

5 out of 5 rating by Miguel Torres
"Jackie Ortez was very kind and helpful. Specially since I was not too familiar with this so she broke it down and really helped me understand it perfectly. I'd recommend her to anyone. Thank you."
We responded:
"Thank you for your kind review Miguel
We really appreciate it "
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Jannine Mejia

October 1, 2024

5 out of 5 rating by Jannine Mejia
"I am so happy to have found Jacqueline as my insurance agent. She took the time to explain my policy in great detail and has answered all my questions. The process was effortless and very well organized. Thank you so much for your patience and great customer service. If you are looking to get insured, ask for Jackie, you will not regret it!"
We responded:
"Thank you Jannine
It’s always a pleasure working with you "
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Hector A Ortez

October 1, 2024

5 out of 5 rating by Hector A Ortez
"Exelent end nice person she Do a great job I love her service,
Es una excelente persona y el trabajo que hace es muy profesional muy buen servicio gracias jeaquel ine por tus servicios"
We responded:
"We really appreciate your kind words Hector "
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joselyn guzman

October 1, 2024

5 out of 5 rating by joselyn guzman
"Jacqueline is the best! She offers quick service and is always so efficient & professional! I would recommend her & Olga's services to anyone! 10/10!"
We responded:
"Thank you Joselyn for your excellent review, we appreciate it "
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lizzie ortez

October 1, 2024

5 out of 5 rating by lizzie ortez
"Jacqueline Ortez is the best!! She’s very knowledgeable, thorough and professional. Answered all my questions and concerns. Definitely recommend!!"
We responded:
"Thank you Lizzie, we are always here for all you insurance needs "
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Anthony G

September 11, 2024

5 out of 5 rating by Anthony G
"I am very pleased with the ease Olga has made my search for life and auto insurance with State Farm. Different options were given to me for my choosing. Thank you so much for dedicating time of your day for me and my family's protection. She is an amazing Agent and beautiful person. Thank you for everything."
We responded:
"Thank you Anthony. It was a pleasure. Wishing you and your Family all the best."
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Javier Limon

June 5, 2024

5 out of 5 rating by Javier Limon
"Jackie Ortez Rosales @ State Farm just won my business by simply providing me with great customer service. Quick to reply, was able to easily contact via phone, provided me with info and quickly signed me up with a insurance policy."
We responded:
"Thank you Javier"
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Nora Ortez

June 3, 2024

5 out of 5 rating by Nora Ortez
"Muy Buen servicio, en especial la Sra Jeaqueline Ortez. Respondió y aclaró todas mis dudas. Ella es excelente en su profesión ."
We responded:
"Thank you Nora, we appreciate your kind words and always here to help"
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Julian Vai

May 10, 2024

5 out of 5 rating by Julian Vai
"Olga has been so consistently helpful for so many years. She has been my agent from my first insurance transaction and I’ll keep her as long as I possibly can. She’s amazing"
We responded:
"Thank you so much Julian. We are always here to help."
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FreeSpirit

April 24, 2024

5 out of 5 rating by FreeSpirit
"Very informative and helpful!"
We responded:
"Thank you FreeSpirit. We are always happy to help
Talk to you soon"
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G H

January 24, 2024

5 out of 5 rating by G H
"Olga has been my agent for about 7+ years and I have not had any issues with customer service or anything regarding my car insurance. Whenever I have a question or concern, Olga always provides the best support! I even added my new home to the home insurance and it has not disappointed! I highly recommend Olga for any insurance need!"
We responded:
"Thank you Gilberto, we appreciate your business. "
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Victoria Sullivan

September 8, 2023

5 out of 5 rating by Victoria Sullivan
"I enjoy the personal care I get from my agent and the staff."
We responded:
"Thank you Victoria, It is always a pleasure talking to you. We are always happy to help."
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Michelle Pasquariello

December 10, 2022

5 out of 5 rating by Michelle Pasquariello
"Victor and Olga are always so kind , very friendly and always gets back to you right away! Thank you for all your help guys! Much appreciated"
We responded:
"Thank you Michelle for a nice review, it is greatly appreciated. We are always here to help."
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Steve Agajanian

December 10, 2022

5 out of 5 rating by Steve Agajanian
"As good as it gets! Olga and Victor are professional, knowledgeable, thorough, courteous and friendly."
We responded:
"Thank you Steve for leaving us a great review. it is greatly appreciated. we are always here for you."
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Dean Tran

February 10, 2021

5 out of 5 rating by Dean Tran
"Olga and her agency are amazing!! – I called in with a few questions and the rep was knowledgeable and what was great they just answered my questions with no crazy runaround. The customer service is on point!"
We responded:
"thank you Dean"